ServiceSource Assessing Impact of Tropical Storm Irma As It Has Mostly Passed

Published in Emergency Notification

ServiceSource is continuing to closely monitor the situation resulting from the impact of Hurricane Irma. Our offices in the path of the storm implemented storm preparation protocols. The safety of our staff, participants, residents and their family members is always a top priority at ServiceSource. Our established hurricane plans and our offices and teams were all well-trained to implement these plans. In addition, we were in close contact with local authorities and, as always, will take guidance and direction from them as the situation warrants it.

Even as the storm recedes, ServiceSource is assessing the situation. Staff encourage all Florida residents to check the news of the storm for the most current information and follow the recommendations of local and state authorities. ServiceSource compiled the following easy source for information that our staff, program participants, volunteers and other members of our community in anticipation of Hurricane Irma to help ensure that the precise information you need about closures, housing, program scheduling changes and preparation tools for hurricane preparedness.

Offices: Closures

Service Source VR closures for the rest of the week, with hopes to reopen on Monday 9/18. 

Miami Lakes

Miami Cutler

Service Source VR closures for the rest of the week with no return date as of yet:

Key Largo


The following ServiceSource VR offices are open September 13:

Coral Springs


Vero Beach


Winter Garden





ServiceSource VR offices that CLOSED September 13:

Lake City

Old Town

Miami Lakes

Miami Cutler

Key Largo




Housing Units:

Please check the link posted for the latest evacuation updates:

**Find a hurricane shelter near you: Text the word “shelter” and your zip code to 43362
**The Clearwater Office will be open as a shelter. Please call Gene Thomas will be available to open up the ServiceSource building on Whitney Road on Sunday, as a shelter for staff should they need to evacuate their homes. Please text Gene directly (727-515-2664) before coming, to make sure he is here.

Water Safety:

The Cocoa Utility System have issued a precautionary boil water notice for its entire service area — including Patrick Air Force Base, Kennedy Space Center, Port Canaveral, Cape Canaveral, Cocoa Beach, Merritt Island, Cocoa, Port St. John, Rockledge and Viera — for at least two days because of multiple main breaks caused by Hurricane Irma.

All water used for consumption should be boiled for one minute, officials said. Water is safe for bathing, laundry and other non-consumptive uses.

Officials said those without power to boil water should disinfect their drinking water by adding eight drops of unscented household bleach to each gallon of water, mixing the water and allowing it to stand for at least 30 minutes. Cloudy water will need 16 drops of bleach.

Crews will begin to repair the main breaks once weather conditions are safe and roads are passable. A bacteriological survey will be conducted to determine if the water is safe to drink. The department asked customers to conserve water and said to expect low pressure through the system.

Important Links & Phone Numbers:

  • Florida Emergency hotline: 1(800)342-3557
  • Find a hurricane shelter: Text the word “shelter” and your zip code to 43362 (4FEMA)
  • Emergency Referral Line: 211
  • Supervisors can be reached by direct cell – check with your supervisor today for specific information
  • County Evacuation updates:

Related Resources Links:

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