Leadership
Board of Directors
Chair: Kelly Caccetta
President, CSSI, Inc.
Chair Elect: Karla S. Leavelle
Founder, Human Capital Advisors
Treasurer: Frank Burke
Chairman, President & CEO
Flagship Community Bank (Clearwater, FL)
Past Chair: James Carroll
President & CEO, Crestline Hotels and Resorts
Joseph M. Ashley, Rh.D.
Ashley Consulting, LLC
Joanne C. Finnigan
Government Affairs Consultant, Self-Employed
Gary Petersen
Adams & Petersen Associates, CPAs LLC
Joseph J. Sorota, Jr. Esq.
President, Joseph J. Sorota Jr. P.A.
General Michael J. Walsh
Business Consultant, The M-Walsh Group, LLC
Brandt Wood
Medical Director, Valley Physical Medicine
Albert Wu
Financial Advisor, Edward Jones
ServiceSource Foundation Trustees
Chairman: Bruce Wardinski
Chairman & CEO
Playa Hotels and Resorts
Vice Chair: Michelle Lee
President and CEO
STG International, Inc.
Secretary/Treasurer: Nino R. Vaghi
Co-Founder
Digital Office Products
Franklin Clark
President
Village Green Real Estate and Development
Phoebe Craven
Advocate and Former Board Member
ServiceSource Delaware
James L. Francis
President & CEO
Chesapeake Lodging Trust
J. Warren Gorrell, Jr.
CEO Emeritus and Partner
Hogan Lovells US, LLP
Brad Nelson
Vice President, Global Food & Beverage
Marriott International, Inc.
Dale E. Powell
Vice Chairman
Cushman & Wakefield
Janet Samuelson
Former President & CEO
ServiceSource
Ralph W. Shrader
Chairman of the Board
Booz Allen Hamilton, Inc.
Joseph J. Sorota, Jr. Esq.
President, Joseph J. Sorota Jr. P.A.
Tiffany Washkewicz
Executive Director
Washkewicz Family Foundation
Senior Executive Team
Bruce Patterson
Chief Executive Officer
Mark Hall
President
Crystal L. Wheeler
Executive Vice President of Human Resources
Dennis Dapolito
Executive Vice President, Regional Operations (Delaware, Florida, North Carolina, Utah)
Kenneth Crum
Executive Vice President, Regional Operations (Virginia, Maryland, Washington, DC)
Lisa Long
Executive Vice President of Information Management & Technology
Lisa Ward
Executive Director of the ServiceSource Foundation
Nate Hoover
Executive Vice President of Finance
Tom Troeschel
Executive Vice President, Operations
Regional Executive Directors
Delaware: Cindy Sterling
Regional Executive Director
Florida: Matthew J. Motko
Regional Executive Director
North Carolina: Andrew S. Rind
Sr. Vice President/Regional Executive Director
Utah: Ken Naegle
Regional Executive Director
Virginia: Kenneth J. Crum
Executive Vice President, Regional Operations