Leadership

Board of Directors

Chairperson: James Carroll
President & CEO, Crestline Hotels and Resorts

Chair Elect: Kelly Sue Caccetta
President, CSSI, Inc.

Treasurer: Frank Burke
Chairman, President & CEO
Flagship Community Bank (Clearwater, FL)

Legal Counsel: Joseph J. Sorota, Jr. Esq.
President, Joseph J. Sorota Jr. P.A.

Joseph M. Ashley, Rh.D.
Ashley Consulting, LLC

Joanne C. Finnigan
Lobbyist, Self-Employed

Karla S. Leavelle
Founder, Human Capital Advisors

Paul Plattner
SourceAmerica (Retired)

Past Chair: Paul Thieberger
President, K and B Plumbing/Heating

General Michael J. Walsh
Business Consultant, The M-Walsh Group, LLC

Brandt Wood
Medical Director, Valley Physical Medicine

Albert Wu
Financial Advisor, Edward Jones

ServiceSource Foundation Trustees

Chairman: Bruce Wardinski
Chairman & CEO
Playa Hotels and Resorts

Vice Chair: Michelle Lee
President and CEO
STG International, Inc.

Secretary/Treasurer: Nino R. Vaghi 
Co-Founder
Digital Office Products

Franklin Clark
President
Village Green Real Estate and Development

Phoebe Craven
Advocate and Former Board Member
ServiceSource Delaware

James L. Francis
President & CEO
Chesapeake Lodging Trust

J. Warren Gorrell, Jr.
CEO Emeritus and Partner
Hogan Lovells US, LLP

Brad Nelson
Vice President, Global Food & Beverage
Marriott International, Inc.

Dale E. Powell
Vice Chairman
Cushman & Wakefield

Ralph W. Shrader
Chairman of the Board
Booz Allen Hamilton, Inc.

Tiffany Washkewicz
Executive Director
Washkewicz Family Foundation

Senior Executive Team

Janet Samuelson
President & CEO

Bruce Patterson
Executive Vice President & Chief Operating Officer
CEO-Elect

Mark Hall
Executive Vice President & Chief Strategy Officer
President-Elect

Crystal L. Wheeler
Executive Vice President of Human Resources

Lisa Long
Executive Vice President of Information Management & Technology

Lisa Ward
Executive Director of the ServiceSource Foundation

Nate Hoover
Executive Vice President of Finance

Regional Executive Directors

Delaware: Dennis Dapolito
Sr. Vice President/Regional Executive Director

Florida: Matthew J. Motko
Regional Executive Director

North Carolina: Andrew S. Rind
Regional Executive Director

Virginia: Kenneth J. Crum
Sr. Vice President/Regional Executive Director