Leadership

Board of Directors

Chairperson: James Carroll
President & CEO, Crestline Hotels and Resorts

Chair Elect: Kelly Caccetta
President, CSSI, Inc.

Treasurer: Frank Burke
Chairman, President & CEO
Flagship Community Bank (Clearwater, FL)

Legal Counsel: Joseph J. Sorota, Jr. Esq.
President, Joseph J. Sorota Jr. P.A.

Joseph M. Ashley, Rh.D.
Ashley Consulting, LLC

Joanne C. Finnigan
Lobbyist, Self-Employed

Karla S. Leavelle
Founder, Human Capital Advisors

Paul Plattner
SourceAmerica (Retired)

Past Chair: Paul Thieberger
President, K and B Plumbing/Heating

General Michael J. Walsh
Business Consultant, The M-Walsh Group, LLC

Brandt Wood
Medical Director, Valley Physical Medicine

Albert Wu
Financial Advisor, Edward Jones

ServiceSource Foundation Trustees

Chairman: Bruce Wardinski
Chairman & CEO
Playa Hotels and Resorts

Vice Chair: Michelle Lee
President and CEO
STG International, Inc.

Secretary/Treasurer: Nino R. Vaghi 
Co-Founder
Digital Office Products

Franklin Clark
President
Village Green Real Estate and Development

Phoebe Craven
Advocate and Former Board Member
ServiceSource Delaware

James L. Francis
President & CEO
Chesapeake Lodging Trust

J. Warren Gorrell, Jr.
CEO Emeritus and Partner
Hogan Lovells US, LLP

Brad Nelson
Vice President, Global Food & Beverage
Marriott International, Inc.

Dale E. Powell
Vice Chairman
Cushman & Wakefield

Janet Samuelson
Former President & CEO
ServiceSource

Ralph W. Shrader
Chairman of the Board
Booz Allen Hamilton, Inc.

Tiffany Washkewicz
Executive Director
Washkewicz Family Foundation

Senior Executive Team

Bruce Patterson
Chief Executive Officer 

Mark Hall
President

Crystal L. Wheeler
Executive Vice President of Human Resources

Dennis Dapolito 
Executive Vice President, Regional Operations (Delaware, Florida, North Carolina, Utah)

Kenneth Crum 
Executive Vice President, Regional Operations (Virginia, Maryland, Washington, DC)

Lisa Long
Executive Vice President of Information Management & Technology

Lisa Ward
Executive Director of the ServiceSource Foundation

Nate Hoover
Executive Vice President of Finance

Tom Troeschel
Executive Vice President, Operations

Regional Executive Directors

Delaware: Cindy Sterling
Regional Executive Director

Florida: Matthew J. Motko
Regional Executive Director

North Carolina: Andrew S. Rind
Sr. Vice President/Regional Executive Director

Utah: Ken Naegle
Regional Executive Director

Virginia: Kenneth J. Crum
Executive Vice President/Regional Executive Director