Mission, Vision and Values

Our Mission

The mission of ServiceSource is to deliver exceptional services to individuals with disabilities through innovative and valued employment, training, habilitation, housing and support services.

Our Vision

ServiceSource provides the highest quality services to individuals with disabilities and, in so doing, creates an environment that attracts and retains employees, customers, families and supporters committed to our mission. We achieve our vision through the power of our people, effective leadership, commitment to innovation, strategic alliances, efficient information management and proven financial strength. As a result, ServiceSource and the people we serve are active, integral, and valued members of the communities in which we operate.

Our Values:

In all that we do, we:

  • Respect and honor the individual needs and choices of people we serve
  • Support individuals with disabilities, their family members and other care providers to build stronger communities in which people with disabilities are integrated and valued
  • Conduct ourselves with utmost ethical integrity, ensuring that our actions follow our word;
  • Provide exceptional customer service in order to meet or exceed the expectations of both our internal and external customers
  • Provide new and enhanced programs through innovative solutions, continuous process improvement, valued partnerships and accountability to those we serve
  • Support and encourage continual personal and professional development;
  • Actively listen, communicate openly, respect the views of others, and encourage employees and participants at all levels to be engaged by expressing their thoughts and ideas