Transportation

Person lending a hand for someone stepping out of van

At-A-Glance

50% discount on Uber rides. Discount is available up to $350 worth per month.

Eligibility to Participate

  • Age 18+ AND involved with one of the following programs:
    • LTCIS
    • Community (Companion) Support Services
    • Wellness Center for Older Adults
    • Senior Services
    • Supported Employment
    • Pre-ETS
    • PIERS/PEERS
    • Community Employment (AbilityOne/Group Supported/Commercial Contracts)
  • Contact us if you are unsure your program is eligible to refer!

Notice: The discount is only available to the eligible participant and may not be used tohelp friends, family, and/or colleagues get to/from their destinations.

Referrals

Referrals are submitted through ServiceSource staff. Please note the link/QR Code will only work with a ServiceSource login.

Use the Referral Link or the QR code below!

QR Code for Transportation Program Link

Frequently Asked Questions (FAQs)

How do I receive the discount?

You are invited to join ServiceSource’s Uber 4 Business (U4B) account. After accepting the invitation, you will order rides with the ServiceSource profile.

Is there a limit to the number of rides I can take?

The number of rides you can take using the discount will depend on how much you spend perride. You are eligible to receive up to $350 worth of discounts per month.

What happens once I reach the $350 limit?

You will pay full price for rides until the last day of the month. Your discount will restart on the firstday of the next month.

What happens if I go over the $350 limit?

You will be given a warning, and the overage amount will go towards your allotted $350 for the next month. If you receive three warnings, you may be terminated from the program for not complying with program rules.

What happens if I forget or can't use the ServiceSource profile?

You will not receive the discount.

What if I have a problem with the ServiceSource profile?

Contact Uber directly at business-support@uber.com. Always check to make sure your Uber app is up to date, and you have a working payment method. Uber may suspend your account if you owe a fare. If you can’t resolve your problem with Uber, please notify ServiceSource.

Can I use another ride company such as Lyft or a taxi and still receive a discount?

No.

Can I use more than one Uber account or email?

No.

Can I use the discount to take my child (or any other person) to and from locations?

No. The discount is only to be used to transport the rider to and from locations related to their needs. The rider may not use the discount to take their mom to a doctor’s appointment or their child to school.

What age does the rider need to be?

18 years or older.

Can the rider be under the age of 18 if an adult is riding with them?

No. For program purposes, the rider must be 18 years or older.

Can I use Uber to get on and off of military bases?

Military bases set their own requirements for who can enter their base. There is no guarantee that a rider’s driver can go on/off bases.

Can I schedule an Uber driver to pick me up?

Uber has a schedule feature; however, the feature may not be reliable or guaranteed even if “confirmed.”

Contact Us

For more information or to complete our referral form, contact:
familysupportservices@servicesource.org
703-461-6000

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