Secure Mail Center Management

Secure Mail Center Management

ServiceSource has longstanding expertise in mail center management, having begun our first contract under the AbilityOne program in 1981 with the Environmental Protection Agency. In 2004, we made history by obtaining the first-ever nationwide mail center management contract acquired through the AbilityOne Program. The contract was with the Internal Revenue Service, and initially began with 32 sites nationwide. Today there are more than 50 IRS sites operated by ServiceSource and its subcontractors – all working under the AbilityOne program. In 2008, we again made history when we started a contract under the AbilityOne program in a state-of-the-art facility, located in Capitol Heights, Maryland, processing mail for the Federal Government in the National Capitol Region.


  • Secure mail services
  • Processing international, incoming and outgoing mail
  • Tracking registered mail and express packages
  • Receiving packages
  • Managing copy centers


  • Centers for Medicaid & Medicare Services
  • U.S. Army
  • U.S. Census Bureau
  • Environmental Protection Agency
  • U.S. Department of Agriculture
  • Internal Revenue Service
  • U.S. Mint
  • Fairfax County, Virginia
  • U.S. Department of Transportation
  • National Science Foundation
  • U.S. National Archives and Records Administration

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